beth7 Privacy
Policy

1. About This Policy

This Privacy Policy ("Policy") applies to all personal data processed by beth7 in connection with the operation of the beth7 online casino and sports betting platform available at beth7.net (the "Platform"). It governs the personal data of all registered players, prospective players, and visitors to the Platform, regardless of the device or method used to access the Platform.

This Policy is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and applicable issuances of the National Privacy Commission of the Philippines ("NPC"). By registering for an account or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

This Policy should be read alongside the beth7 Terms & Conditions, which together form the complete legal framework governing your use of the Platform. In the event of any conflict between this Policy and the Terms & Conditions on privacy-related matters, this Policy shall prevail.

2. Data Controller Information

For the purposes of the Data Privacy Act of 2012 and this Policy, beth7 acts as the Personal Information Controller in respect of the personal data collected through the Platform. As the controller, beth7 determines the purposes and means of processing your personal data.

If you have any questions, concerns, or requests relating to the processing of your personal data, you may contact our designated Data Protection Officer (DPO) at:

Email: [email protected]
Subject line: "Data Privacy Request – [Your Registered Username]"

beth7 will acknowledge all data privacy requests within five (5) business days of receipt and will aim to provide a substantive response within fifteen (15) business days, in accordance with NPC guidelines.

3. Personal Data We Collect

3.1 Identity and Registration Data

When you create a beth7 account, we collect the following personal data to establish and manage your account:

• Full legal name (first name, middle name, last name)
• Date of birth (required to verify the 21+ age requirement)
• Gender
• Residential address, including barangay, city or municipality, and province
• Email address
• Philippine mobile number
• Username and encrypted password

3.2 Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) process and anti-money laundering compliance obligations, we may collect:

• Copies of government-issued photo identification (Philippine passport, driver's license, SSS ID, UMID, PhilSys National ID, or PRC ID)
• Proof of address documents (utility bills, bank statements, barangay certificate)
• Selfie photographs taken for liveness verification purposes
• Payment method ownership documentation (e.g., GCash or Maya account screenshots showing registered name and number)

3.3 Financial Transaction Data

We collect records of all financial transactions conducted on the Platform, including:

• Deposit amounts, dates, and payment method reference numbers
• Withdrawal requests, amounts, and processing status
• Bonus and promotional credit issuance and redemption records
• Account balance history

beth7 does not store full bank account numbers, full GCash wallet credentials, or card numbers on our servers. Payment method tokenization is handled by the respective payment processors.

3.4 Gaming Activity Data

We maintain records of your gaming and betting activity on the Platform, including game sessions, bet amounts, game outcomes, sports betting selections, and wagering history. This data is required for regulatory compliance, dispute resolution, and responsible gaming monitoring purposes.

3.5 Technical and Device Data

When you access the Platform, our systems automatically collect certain technical data, including:

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser type and version
• Session start and end times and duration
• Pages and game titles accessed within the Platform
• Referral source (e.g., the URL you navigated from to reach beth7.net)

3.6 Communications Data

We retain records of communications between you and the beth7 support team, including Live Chat transcripts, email correspondence, and any complaints or feedback you submit. This data is retained for quality assurance, training, and dispute resolution purposes.

4. How We Collect Your Data

beth7 collects personal data through the following channels:

Collection Method	Data Collected
Account Registration	Identity data, contact details, username and password
KYC Verification	Government ID copies, proof of address, selfie photos
Deposits & Withdrawals	Transaction amounts, payment method references, timestamps
Platform Usage	Gaming activity, session data, IP address, device information
Customer Support	Chat transcripts, email content, complaint details
Cookies & Analytics	Browser data, session identifiers, page interaction data

5. Legal Basis for Processing

beth7 processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012:

• Contractual Necessity: Processing required to create and manage your account, process transactions, and provide gaming services under the beth7 Terms & Conditions.
• Legal Obligation: Processing required to comply with our obligations under Philippine anti-money laundering laws, PAGCOR regulations, and NPC directives — including KYC verification and transaction monitoring.
• Legitimate Interests: Processing necessary for fraud prevention, platform security, responsible gaming monitoring, and business analytics, where such processing does not override your fundamental rights and freedoms.
• Consent: For processing activities not covered by the above bases — such as optional marketing communications — we rely on your express consent, which you may withdraw at any time.

6. How We Use Your Personal Data

beth7 uses the personal data we collect for the following specific purposes:

• Creating, verifying, and maintaining your beth7 account
• Processing deposits, withdrawals, and bonus transactions in Philippine Pesos (PHP)
• Verifying your age (21+) and identity as required by Philippine gaming regulations
• Conducting anti-money laundering checks and complying with financial crime prevention obligations
• Detecting and preventing fraudulent activity, collusion, and prohibited conduct on the Platform
• Monitoring for responsible gaming indicators and applying player protection tools where appropriate
• Providing customer support via Live Chat and email
• Sending transactional communications related to your account (deposits, withdrawals, security alerts)
• Sending promotional communications if you have opted in to receive them
• Improving Platform performance, game offering, and user experience through analytics
• Complying with reporting obligations to PAGCOR and other regulatory authorities
• Resolving disputes arising from gaming activity or account management

7. Sharing Your Personal Data

7.1 Third-Party Service Providers

beth7 engages third-party service providers who process personal data on our behalf under strict data processing agreements. These include payment processors (GCash, Maya, BPI, BDO, UnionBank, Coins.ph), identity verification service providers, fraud prevention platforms, cloud infrastructure providers, and customer support software vendors. All such providers are contractually required to process data only on beth7's instructions and in accordance with applicable Philippine data privacy requirements.

7.2 Regulatory and Law Enforcement Disclosure

beth7 may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or other competent Philippine authorities where required to do so by law, court order, or regulatory directive. We may also disclose data to law enforcement agencies where necessary to investigate or prevent criminal activity.

7.3 No Sale of Data

beth7 does not sell, rent, or otherwise transfer your personal data to third parties for their own marketing or commercial purposes. Any disclosure to third parties is limited to the specific purposes described in this Policy.

7.4 Business Transfers

In the event of a merger, acquisition, or sale of all or a substantial part of beth7's business assets, your personal data may be transferred to the acquiring entity, subject to the acquiring entity's agreement to maintain protections consistent with this Policy. You will be notified of any such transfer in advance.

8. Cookies & Tracking Technologies

8.1 What Are Cookies

Cookies are small text files placed on your device by websites you visit. beth7 uses cookies and similar tracking technologies (including session storage and local storage) to operate and improve the Platform.

8.2 Types of Cookies We Use

• Essential Cookies: Required for the Platform to function correctly. These include session authentication cookies that keep you logged in to your beth7 account. You cannot opt out of essential cookies without affecting Platform functionality.
• Analytics Cookies: Used to collect aggregated, anonymized data about how players use the Platform, which pages are most visited, and where errors occur. This data helps us improve Platform performance.
• Preference Cookies: Used to remember your language preference, notification settings, and other Platform configuration choices.

8.3 Managing Cookies

You can manage or delete cookies through your browser settings at any time. Please note that disabling essential cookies may prevent you from logging in to or using core features of the beth7 Platform. Analytics and preference cookies can be disabled without affecting core Platform access.

9. Data Retention

beth7 retains personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

Data Category	Retention Period
Account Registration Data	Duration of account plus 5 years after closure
KYC & Identity Documents	Duration of account plus 5 years after closure (AMLA requirement)
Financial Transaction Records	10 years (Anti-Money Laundering Act requirement)
Gaming Activity Logs	5 years from date of gaming session
Customer Support Records	3 years from date of last interaction
Technical & Device Logs	12 months from collection date

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in a manner that prevents re-identification.

10. Data Security

beth7 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the Platform
• Encryption at rest for sensitive personal and financial data stored on beth7 servers
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis
• Regular security assessments and vulnerability testing of Platform infrastructure
• Mandatory data privacy and security training for all beth7 staff who handle personal data
• Incident response procedures for detecting, reporting, and managing personal data breaches

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, beth7 will notify the National Privacy Commission and affected players in accordance with NPC Circular No. 16-03 and applicable breach notification requirements.

11. Your Rights Under the Data Privacy Act of 2012

As a data subject under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by beth7:

• Right to Be Informed: The right to know what personal data beth7 collects, why we collect it, and how it is used — as set out in this Policy.
• Right to Access: The right to request a copy of the personal data beth7 holds about you, along with information about how it is processed.
• Right to Correction: The right to request that any inaccurate, incomplete, or outdated personal data held by beth7 be corrected without undue delay.
• Right to Erasure or Blocking: The right to request deletion or blocking of your personal data where it is no longer necessary for the purpose it was collected, or where you withdraw consent and there is no other legal basis for processing. Note that this right is subject to our legal retention obligations under the AMLA and other applicable laws.
• Right to Object: The right to object to processing of your personal data where such processing is based on legitimate interests, including profiling and direct marketing.
• Right to Data Portability: The right to receive a structured, commonly used copy of the personal data you provided to beth7, where technically feasible.
• Right to File a Complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer at [email protected] with the subject line "Data Privacy Request – [Your Registered Username]". We will respond within fifteen (15) business days of receiving a complete and valid request.

12. Children & Minors

The beth7 Platform is strictly intended for use by individuals aged 21 years and above, in accordance with Philippine gaming regulations. beth7 does not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account.

If you believe that a minor has registered for or is using a beth7 account, please notify us immediately at [email protected] so we can investigate and take appropriate action.

13. Changes to This Privacy Policy

beth7 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, regulatory requirements, or Platform features. Material changes to this Policy will be communicated to registered players via email or in-Platform notification at least seven (7) days prior to taking effect.

The most current version of this Privacy Policy will always be available at beth7.net/privacy-policy. The "Effective Date" at the top of this Policy indicates when the current version came into force. We encourage you to review this Policy periodically to stay informed of how beth7 protects your personal data.

Continued use of the Platform following notification of a material amendment constitutes your acceptance of the revised Privacy Policy.

14. Contact & Complaints

14.1 Contacting Our DPO

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by beth7, please contact our Data Protection Officer directly:

Email: [email protected]
Subject: "Data Privacy Request – [Your Registered Username]"
Live Chat: Daily 6:00 AM – 2:00 AM PHT

14.2 Filing a Complaint with the NPC

If you are not satisfied with beth7's response to your data privacy concern, or if you believe that your rights under the Data Privacy Act of 2012 have been violated, you have the right to file a formal complaint with the National Privacy Commission of the Philippines. Information on how to file a complaint is available through the NPC's official channels.